Clear, compassionate reports tailored to NDIS requirements.
1.
About Me
My name is Emma Hazelton, and I am an Occupational Therapist with over 17 years' experience. I have extensive professional and lived experience with supporting complex NDIS participants.
I focus exclusively on Functional Capacity Assessments (FCA reports) for adults and children with psychosocial, cognitive, intellectual, and behavioural challenges.
I provide clear, detailed, NDIS-aligned reports that maximise funding outcomes and reflect the participant's true daily needs.
I am based in Redlands (Cleveland), Brisbane and offer both in-person and telehealth assessments.
Referrals are welcome directly via email or phone. General Capacity is available from August - urgent reports can normally be fitted in.
I would love to support you in achieving better plan outcomes.
2.
Services Offered
✅ Functional Capacity Assessments (FCA)
Clear, detailed FCA reports that align with current NDIS legislative criteria – ideal for access requests, plan reviews, and changes of circumstance.
✅ Comprehensive Assessments for High-Needs Children
Targeted support for parents seeking core funding for children with significant functional needs. I know what needs to be said – and how to write it to get results.
✅ NDIS Access Reports
Strong, evidence-based reports that demonstrate functional impact, not just diagnosis — giving your client the best chance of eligibility under Section 24 of the NDIS Act.
✅ Change of Circumstance Reporting
Support to document and communicate major life changes clearly, with full supporting evidence prepared in NDIS-preferred formats.
✅ Medical & Carer Statement Support
Templates and guidance to help your treating specialists and carers use the correct NDIS-aligned wording, making their contributions count toward your funding case.
3.
How It Works – Simple 3-Step Process
Step 1: Get in Touch
We start with a brief phone or email consultation to understand:
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Your diagnosis and functional challenges
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The type of report you need (e.g., NDIS Access, Plan Review, Change of Circumstance)
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Your timing (especially if you have an urgent deadline)
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Your main goals or concerns – what support do you need and why?
📄 To get started, I’ll need:
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A copy of your diagnosis/medical reports and plan
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The due date (if relevant) for assessment or submission
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A brief summary of your key daily challenges and support needs
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Contact details for any Support Coordinators, therapists, or team members you’d like me to work with
Step 2: Assessment (In-Person or Telehealth)
I conduct a full Functional Capacity Assessment tailored to your situation. This includes:
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Structured interviews with you (and/or your parent, carer, or partner)
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Review of existing reports, school/therapy notes, carer letters
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Assessments (e.g., Vineland-3, WHODAS, eCANS, PEDICAT – depending on need)
🔄 I also collaborate directly with:
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Support Coordinators
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Plan nominees
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GPs and specialists as needed
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Allied health professionals already involved in your care 💰 Rebates:
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If you’re eligible, I can offer Medicare CDM rebates (up to 5 sessions per year with a valid GP referral)
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I’ll walk you through how to access these rebates — and supply the right invoice format
Step 3: Report + Ongoing Support
You’ll receive a clear, detailed NDIS-aligned report within ~2 weeks (depending on complexity and urgency). My reports:
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Use NDIS-preferred language
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Are fully aligned with current legislation (Oct 2024 update) with each section justifying needs and recommendations against the 'Reasonable and Necessary' Criteria.
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Focus on functional impact across core domains – not just diagnosis
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Include strong, cross-category recommendations that improve your chances of high plan funding
👥 If you don’t have a Support Coordinator:
I continue to check in with you or your nominee after the report is submitted — until your plan meeting is held. I can:
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Guide you on lodging your application
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Help liaise with your LAC or planner if needed
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Review your draft plan and offer advice
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Provide extra documentation or clarification if requested by the NDIA
🖇️ If you do have a Support Coordinator, I’ll liaise directly with them to make the process smooth and strategic.
4.
Frequently Asked Questions
💰 How much does a Functional Capacity Assessment (FCA) cost?
Most FCA reports take 13–18 hours, with an average of 15 hours total @ $193/hr, including:
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Interview time (in-person or telehealth)
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Scoring assessments
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Reviewing supporting documentation
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Liaising with your team (e.g. carers, SCs, therapists)
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Writing the report
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Follow-up support after submission
Final cost depends on complexity and whether additional tasks are needed — such as:
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Completing Home & Living supporting forms
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Preparing separate consent forms or letters
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Doing a second interview session due to medical fatigue or multiple environments (e.g. school/home/work)
📄 How do Medicare CDM rebates work for NDIS Access reports?
If you're applying to access the NDIS and don’t yet have funding:
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I offer a mini-FCA and Access report tailored to meet NDIA criteria
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This takes around 4–5 hours in total and includes:
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A structured assessment
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A combined report for your Dr + NDIA
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The NDIS-specific application wording
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🏥 If your GP provides a Chronic Disease Management Plan (CDM), you can claim rebates for up to 5 sessions. I can:
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Help your GP with the referral
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Space out assessment across multiple days to fit within rebate limits
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Provide a compliant invoice for Medicare or private health claims
🛠️ Do you recommend assistive technology (AT)?
Yes — I provide basic AT and consumables recommendations, including:
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Sensory supports
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Daily living aids
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Environmental supports
All recommendations are aligned with NDIS-funded categories.
❌ I do not offer scripting or reports for:
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Complex AT (e.g. wheelchairs, hoists)
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Home modifications (e.g. ramps, bathroom works)
📍 Do you see clients in person or via telehealth?
Both! I offer:
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In-person assessments across Redlands, Brisbane, and SE QLD
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Telehealth sessions Australia-wide
I’ll recommend what’s best depending on your location and support needs.
📅 What is your usual turnaround time?
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Standard reports: ~2 weeks
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Urgent requests: Often accommodated – just let me know your deadline
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Medicare Access reports: Can be spread over several days and usually finalised in 5–10 working days
🧠 What types of conditions do you specialise in?
I work best with:
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Autism (ASD)
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Intellectual disability
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Psychosocial disability (e.g. bipolar, PTSD, complex trauma)
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ADHD and executive functioning issues
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Children with high needs requiring core support justification
My reports are tailored to ensure strong functional impact evidence, not just diagnosis — with the right language to meet NDIS funding criteria.
Tailored
Functional Capacity
Assessments
Contact Section
Ready to get started?
Simply reach out and share your, name, location, dx, main challenges and needs and due date.
📞 Phone: 0439 344 050
📧 Email: full.life.ot@gmail.com
** I am NOT the Full Life Occupational Therapy who works with the deaf community**